Oracle 1Z0-1034-21 : Oracle B2C Service Integration and Development 2021 Implementation Essentials

1Z0-1034-21 real exams

Exam Code: 1Z0-1034-21

Exam Name: Oracle B2C Service Integration and Development 2021 Implementation Essentials

Updated: Aug 04, 2026

Q & A: 56 Questions and Answers

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Oracle 1Z0-1034-21 Exam Syllabus Topics:

SectionObjectives
Data Management and Customization- Business rules and automation
  • 1. Scripts and server-side logic
    • 2. Workflows and business rules engine
      - Data objects and schema customization
      • 1. Custom objects and fields
        • 2. Data relationships and constraints
          Development and Scripting- B2C Service scripting and APIs
          • 1. Client-side and server-side extensions
            • 2. RightNow Object Query Language (ROQL)
              • 3. Connect PHP / APIs usage concepts
                Security and Access Control- Authentication and authorization
                • 1. SSO and identity integration concepts
                  • 2. Roles and profiles
                    Deployment and Troubleshooting- Configuration lifecycle management
                    • 1. Diagnostics and logging
                      • 2. Migration between environments
                        B2C Service Architecture and Fundamentals- Oracle B2C Service (Service Cloud) architecture overview
                        • 1. Agent Desktop and administrative interfaces
                          • 2. Core components and data model
                            Integration Concepts- Integration approaches
                            • 1. REST and SOAP web services
                              • 2. Outbound messaging and event-driven integration
                                • 3. Middleware and third-party integration patterns

                                  Oracle B2C Service Integration and Development 2021 Implementation Essentials Sample Questions:

                                  1. You are creating the authentication portion of an add-in and have several options.
                                  The agents will haveaccess to use the Connect Web Services (CWS) API and session authentication. Each agent will require a unique login to the system, and audit history should be aggregated by a unique agent.
                                  Identify the correct way to handle authentication in an add-in.

                                  A) Authenticate via a single username and password that is stored in a text file included with the add-in.
                                  B) Authenticate via username and password that are stored in add-in server configuration variables.
                                  C) Authenticate via a customized SAML authentication structure.
                                  D) Authenticate via staff account and session ID by calling prepareConnectsession.


                                  2. A developer is creating a knowledgebase search in the customer portal- Which developer include in the code to suggest search by products and categories?widget must the

                                  A) <rn: widget path="input/BasicSmartAssistant" />
                                  B) <rn: ;widget path- ^'diacuasian/HolatedKnowledgobaaoAnawera" />
                                  C) <rn: :widget path= :"Seacch/ProductCatalog3BarchFilter" />
                                  D) <rn: ! widgt path= :"3earch/ProductGatogorySearchFilter" />
                                  E) <rn: ! widget path= ="search/BasicKoywordSearch" />
                                  F) <rn: widget path= :"knowledgebase/SearchSuggeationfl" />


                                  3. What are the two limitations of a Connect Web Service for SOAP (CWSS) request?

                                  A) 100 objects per CRUD request
                                  B) 100 ROQL statements per CRUD request
                                  C) 1000 BATCH items per CRUD request
                                  D) 20000 ROQL output rows per QueryCSV SOAP request
                                  E) 1000 objects returned via aQueryObjects request


                                  4. Which is the correct way to add a new thread entry to anincident by using the Connect for PHP API model?
                                  A)

                                  B)

                                  C)

                                  D)

                                  A) Option A
                                  B) Option D
                                  C) Option C
                                  D) Option B


                                  5. In a Agent Desktop Add-In, which is the correct syntax to get the contact record of the current contact worksoace?
                                  A)

                                  B)

                                  C)

                                  D)

                                  E)

                                  A) Option A
                                  B) Option E
                                  C) Option D
                                  D) Option C
                                  E) Option B


                                  Solutions:

                                  Question # 1
                                  Answer: D
                                  Question # 2
                                  Answer: A
                                  Question # 3
                                  Answer: C,E
                                  Question # 4
                                  Answer: A
                                  Question # 5
                                  Answer: D

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