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Avaya 46150T Exam Syllabus Topics:

Avaya APSS Avaya Solutions for Midsized Customers Online Test Sample Questions:

1. What features does Avaya Call Reporting provide, which Media Manager does not? (Select three.)

A) Complete and searchable call data
B) Basic call recording
C) Real-time agent wallboards and dashboards
D) Integrated video capture for agents and callers
E) Customizable reporting

2. Which Avaya IP Office TM edition supports the new Web RTC High Availability feature?

A) Select Edition
B) Server Edition
C) Basic Edition
D) Preferred Edition
E) Essential Edition

3. Which of the following customer concerns would be most closely associated with the perspective of a CEO or business owner? (Select two.)

A) Grow my business
B) Meet the UC needs of road warrior employees
C) Improve the customer experience
D) Add secure mobility features
E) Increase profitability

4. Your customer describes a recent situation in which they were not able to accurately forecast demand and were short-staffed as a result.
Which feature of Avaya IX TM Workforce Engagement Select would help this customer mor effectively manage staff?

A) Coach and Learn
B) Analyze module
C) Desktop Trigger
D) Live Monitor
E) Workforce Management

Solutions: