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CompTIA PD1-001 Exam Syllabus Topics:

CompTIA PDI+ Beta Sample Questions:

1. A technician has contacted technical support but has still not resolved the problem. Which of the following should be the next step?

A) Go outside and contact technical support out of the customers sight.
B) Confirm that all recommendations have been performed and then contact technical support again.
C) Change some other parts which may be the cause of the problem and see if the problem is corrected.
D) Cal technical support in front of the customer and complain about the ineffectiveness of their previous support.

2. Which of the following groups make up the primary colors of the additive color system?

A) Red, Blue & Green
B) Cyan, Magenta, Yellow & Black
C) Cyan, Magenta & Yellow
D) Red, Blue & Yellow

3. The client reports that copies and Tx fax jobs print out blank when using the ADF on their Fax / MFD. The fax activity report shows that the fax was sent successfully. Which of the following is MOST likely the problem?

A) The customer is dialing the wrong number.
B) The LED array is not turning off during the scan process.
C) The customer is inserting the original upside down in the ADF.
D) The ADF is not turned on to accept fax transmissions or copies.

4. On a scanning system, which of the following is another term for the platen?

A) Lamp
B) Lens
C) Mirror
D) Glass

5. APIPA is a form of:

A) wireless encryption.
B) dynamic IP addressing.
C) network protocol.
D) cable type.

Solutions: