Renewal for free in one year

As long as you have paid for our 1Z0-1064-21 study guide vce, you will become one of the VIP members of our company, we will provide many privileges for you, among which the most important one is that we will provide one year free update for you. If there is any update about the Oracle 1Z0-1064-21 training material, our operation system will automatically send the latest one to your email which you used for payment at once. That is to say, you have access to the latest change even the smallest one in the field during the whole year, which will definitely broaden your horizons as well as helping you to keep pace with the times. With the help of our 1Z0-1064-21 study material during the year, I assure that you will stand out in the crowd. Don't you think it is very attractive? If so, do not wait any longer, just take action and have a try.

24/7 after sale service - Oracle B2B Service 2021 Implementation Essentials exam dumps

In order to cater to the different demands of our customers in many different countries, our company has employed the most responsible after sale service staffs to provide the best 24/7 after sale service. In other words, our after sale service is available for all of our customers from anywhere at any time. Thus, after payment for our B2B Service 1Z0-1064-21 exam practice dumps, if you have any questions, just feel free to contact with our after sale service staffs at any time, we will always spare no effort to help you.

After purchase, Instant Download: Upon successful payment, Our systems will automatically send the product you have purchased to your mailbox by email. (If not received within 12 hours, please contact us. Note: don't forget to check your spam.)

As many people are preparing for the 1Z0-1064-21 actual test recently. Now, I want to share valid 1Z0-1064-21 learning material with you. If you are preparing for this exam, you can purchase our 1Z0-1064-21 exam valid guide dumps for valid preparing plan. Our updated latest 1Z0-1064-21 practice engine covers all exam questions of exam center which guarantee candidates to clear exam successfully. Facing pressure examinees should trust themselves, everything will go well. Now, let's have detail knowledge of the 1Z0-1064-21 study guide vce.

Save your time for efficiency study

Customers' satisfaction is our greatest pursuit, so our company has done our best to satisfy our customers. In order to save as much time as possible for our customers, our operation system will automatically send the 1Z0-1064-21 exam valid guide to your e-mail within 30 minutes after payment, then you only need to check your email and download the study materials in the internet, thus you can get enough time to prepare for the actual exam and it is also convenient for you to study at any place with our 1Z0-1064-21 practice engine. Our 1Z0-1064-21 practice engine has been highly valued by a large number of people in different countries, you might as well have a try, and our 1Z0-1064-21 : Oracle B2B Service 2021 Implementation Essentials training material deserves your choosing.

Oracle 1Z0-1064-21 Exam Syllabus Topics:

Oracle B2B Service 2021 Implementation Essentials Sample Questions:

Question 1

Your customer sells many kinds of specialized electronics equipment. When creating a service request (SR), an agent searches the product categories and chooses the appropriate type of equipment for that SR.
Identify three advantages of selecting the category correctly.

A. Filter the selection of the product related to the service request, when filtering by a particular category.
B. The hierarchical structure of the categories helps to improve the service request classification.
C. Categories facilitate the assignment of an agent to the service request.
D. Categories determine the steps an agent must follow to close the service request.
E. Categories improve the filtering ofKnowledge articles that might contain a potential solution to the problem.

Question 2

Digital Customer Service application configuration settings in json.cfg include which four options?

A. Knowledge management article links
B. Knowledge management language locales
C. Default chat channel preferences
D. Default communication preferences
E. Default notification preferences
F. Service request links
G. Product and category filtering
H. Default timezone

Question 3

Milestones are a key component of Service Entitlements. Identify three correct options regarding milestones.

A. Milestones can be one of four default types: 'First Response', 'Second Response', 'Final Action', and
'Resolution'.
B. Milestones are commitments to handle SRs within certain timelines.
C. Milestones can be configured to start, pause, or complete based on a complex expression with AND, OR, and parentheses.
D. Milestones are customizable by an administrator to include any number of organization-specific milestone types.
E. Milestones are actions on a service request (SR) that must be completed by a specific time.

Question 4

Your customer noticed that all incoming messages containing MIME attachments that are either text or HTML are not beingreceived.
What is the problem?

A. Incoming messages have a custom filter.
B. The configured frequency to retrieve emails is too long.
C. An administrator needs to set the profile option SVC_EMAIL_PROCESS_UNKNOWN_CUST to Y and schedule the process.
D. Incorrect configuration of the inbound profile option:
SVC_INBOUND_EMAIL_MAX_ATTACH_SIZE.

Question 5

If you want to disable the ability to delete activities for all users, what action should you perform?

A. Remove the "delete activities" role from all the users who have this role.
B. Remove the "delete activities" button from all pages used by the users who have this access.
C. Remove the users of the roles who have the "delete activities" access.
D. Remove the "delete activities" privilege from all the roles for users who have this access.

Solutions: