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Avaya Midsize Solution Design Sample Questions:

1. In Powered by Offer, when Is Fallback Twinning to an external device provided?

A) After the mobile device rings an administer-able number of rings.
B) When the mobile device loses contact with the IP Office In the cloud data center
C) When simultaneous mode for the IP Office user is not available
D) When the IP Office phone loses contact with the IP Office In the cloud data center

2. A customer is considering replacing their Digital Enhanced Cordless Telecommunications (DECT) network with WIFI. They ask you which type of network is better.
Which benefit would you tell them?

A) DECT supports longer distances than Wi-Fi.
B) DECT Is voice only and the chance of hacking Is minimal,
C) WIFI has less up-front costs with BYOD; since there are no endpoints to purchase.
D) WiFi provides voice and data access for users.

3. Which agent application uses the Communication Control Toolkit (CCT) function in Avaya Contact Center Select (ACCS)?

A) Avaya Agent Desktop
B) one-X Agent
C) Agent Desktop Display
D) Avaya Communicator

4. Refer to the Scenario:
Bittersweet Coffee Company (BCC).

Your initial bid response has been designed to meet only the customer's stated needs from the RFP.
Which feature brings added value to your solution without incurring any additional cost to the customer?

A) Meet-me audio conferencing
B) Centralized management of wired network switches
C) On demand call recording and reporting for any user
D) HTML based call accounting reports

5. A Customer wants to clarify the maximum number of logged-in Agents in his virtualized ACCS with an How many agents can be logged-in to the Agent Desktop at the same time In a High-End solution?

A) 450
B) 350
C) 150
D) 250

Solutions: