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Salesforce AP-207 Exam Syllabus Topics:

Salesforce Energy and Utilities Cloud Accredited Professional Sample Questions:

1. What tool should be used to migrate configurations from sandbox to production when a customer has completed configuring OmniStudio components?

A) Salesforce Export Wizard
B) IDX Workbench
C) DataLoader.io
D) OmniStudio DataPacks

2. An energy company is building a Customer 360 view for its call center agents. They start with the Energy and Utilities Cloud Contact Center Console but need to make modifications.
Which tools are primarily used to create and modify this console?

A) Platform: Flaws, Visual Force, Lightning Components, and Apex
B) Custom Code: Lightning Web Components (LWC), Apex, and Visual Force pages
C) OmpiStudio: OmniSeript, FlexCards, DataRaptors, and Integration Procedures
D) Industries CPQ: Opportunity, Quote, and Order Management

3. An energy company wants to sell additional commodity products related to services other than electricity and gas.
Which three enhancements need to be considered?

A) Extend the value list on the product family picklist for product object.
B) Extend the entries of record types on inventory item object.
C) Extend the value list on the status picklist for cases
D) Extend the entries of record types on account object.
E) Extend the value list on the service type picklist for service points

4. An energy company implementing Energy and Utilities Cloud needs to generate a contract frame its proposals that include up to 100 line items, with its template already built in a DOCX file. According to the new company branding, custom fonts were used.

A) Server-Side generation, as this has a high number of line items
B) Client-Side generation, as Server-Side deesn't support DOCK templates
C) Client-Side generation, as this doesn't have a high number of line items
D) Server-Side generation, as Client-Side doesn't support custom fonts
E) Using the Contract Lifecycle Management, which Document Generation mechanism should the administrator recommend?

5. An energy company was recently onboarded on Energy and Utilities Cloud. They want to launch a customer service portal that provides customers with a 360-degree view of their energy and utility accounts and includes guided processes for common actions.
Which Energy and Utilities Cloud application should they use?

A) Experience Self-Serve Portal
B) Utility Self-Serve Portal
C) Energy and Utilities Contact Center Console
D) Customer Acquisition Management

Solutions: