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Salesforce AP-222 Exam Syllabus Topics:

Salesforce Public Sector Solutions Accredited Professional Sample Questions:

1. A Public Sector Organization (PSO) has recently deployed Grants Management from Public Sector Solutions within their Salesforce Org and has launched their publicly available Grants Portal. The PSO would like to ensure that they meet their statutory requirements and perform their due diligence, as they now have Organizations registering via their portal. The PSO's statutory and due diligence processes include verifying the details of the Organization as well as requesting, collecting, and storing documentation about the Organization. The PSO would like to track these activities separately, as these processes can be run in parallel. Which feature available in PSS would the Technical Consultant configure to meet the PSO's requirements?

A) A Path targeted at Account
B) An Action Plan targeted at Account
C) An Action Plan Template targeted at Account
D) A Support Process targeted at Account

2. A Consultant supports the City of Snadboro in setting up a new Licensing & Permitting system.
The City is already using Public Sector Solutions for Emergency Response Management capabilities and is planning to use the Licensing & Permitting capabilities available in the same Salesforce instance. Which of the following configurations directly impacts the City's Salesforce licensing cost?

A) Configuring Business Regulatory Authorization Type Dependencies for external users to view on the Experience site when searching for a specific Permit to apply for.
B) Configuring more than ten different OmniScript Application forms and making them available on an Experience Site for external users to apply
C) Configuring multiple record types for the Individual Application and the Business License Application for both License & Permit Management and Emergency Response Management.
D) Configuring an Application Object Usage Record to track the number of applications processed for License & Permit Management and Emergency Response Management.

3. What are the three different key modules of Public Sector Solutions: Business Rules Engine?

A) Decision Table
B) Decision Matrix
C) Expression Sets
D) Decision Tree
E) Expression Maps

4. A county health department wants reviewers to quickly identify permit applications that have exceeded their target processing time. Staff should not manually calculate the elapsed time for every record. Which approach is the most effective?

A) Create a Chatter group for overdue applications
B) Create a report filtered for overdue records and display it on a dashboard
C) Require reviewers to update a custom "Days Open" field manually
D) Export application data to spreadsheets every morning

5. An agency plans to roll out Public Sector Solutions for implementing Licensing and Inspections.
As part of the rollout strategy, one of the features they need to enable is Person Accounts. Which statement is true regarding Person Accounts?

A) Record Types are not supported for Person Accounts.
B) The Person Account model uses the standard Account object to hold the details about a person.
C) Person Accounts bring together fields from Opportunity and Contact.
D) After Person Accounts is enabled in an org, it can be disabled again.

Solutions: