Microsoft MS-900 : Microsoft 365 Fundamentals

Exam Code: MS-900

Exam Name: Microsoft 365 Fundamentals

Updated: Jun 20, 2026

Q & A: 432 Questions and Answers

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Microsoft MS-900: Preparation Options

To be able to pass this certification test with flying colors, you need to prepare for it with great deliberation. To help you deal with the task, Microsoft offers some opportunities for you to take. Thus, the Microsoft Learning Platform offers the preparation options for the candidates sitting for the Microsoft MS-900 exam. For example, you can opt for the following resources:

Books
Exam Ref MS-900 Microsoft 365 Fundamentals by Craig Zacker is the official study guide that you can use to prepare for the certification test. It offers the proficient-level planning that assists the applicants in amplifying their exam execution to hone their skills. It focuses on helping you with showing the primary information about the Cloud benefits, SaaS Cloud model, and Microsoft 365 Cloud administration contributions, benefits, and options. This book can be used alone or with some other resources. Some of the learners start their preparation with this guide, while others use it alongside the courses and other study materials. It all depends on your personal way of learning.
Training Courses
Taking some training courses is another way to increase your chances of success during the actual test. Thus, you can opt for the free online option or take the paid instructor-led course, which is known as Microsoft 365 Fundamentals. Going for the paid training means that you will be able to learn with a certified instructor who can help you with anything and answer all the questions that might occur during your sessions.

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Microsoft MS-900 Exam Syllabus Topics:

Topic	Details	Weights
Describe Core Microsoft 365 Services and Concepts	- Identify core Microsoft 365 capabilities productivity and teamwork (IM and chat, online meetings, email and calendaring, Office productivity apps, file storage and sharing, intranet and team sites, enterprise social, accessibility) business management (simplified management, business process automation, extensibility, business voice and phone systems, forms and workflow management, business intelligence, work management, customer scheduling and booking, mileage tracking and reporting) security and compliance (identity and access management, information protection and governance, threat protection, security management, insider risk management, compliance management, discover and respond) describe the capabilities of the Microsoft 365 Admin center and Microsoft 365 user portal - Describe options for deploying and supporting Windows and Office describe the deployment and release models for Windows-as-a-Service (WaaS) including deployment rings describe the capabilities of Windows Virtual Desktop (WVD) and when it makes sense to implement WVD identify deployment and servicing methods for Microsoft 365 apps - Describe analytics capabilities in Microsoft 365 describe capabilities of Workplace Analytics and MyAnalytics describe the reports available in the Microsoft 365 Admin center and other admin centers - Describe Microsoft 365 collaboration solutions explain how collaboration solutions in Microsoft 365 can drive personal and organizational productivity describe the capabilities for extending Office and Microsoft Teams with Power Platform and third-party apps and services	30-35%
Describe Microsoft 365 pricing and support	- Plan, predict, and compare pricing describe the Cloud Solution Provider (CSP) pricing model for Windows and Microsoft cloud services explain available billing and bill management options including billing frequency and methods of payment optimize costs based on licensing options - Identify licensing options available in Microsoft 365 describe the available licensing and management options for Microsoft 365 describe additional capabilities available when a customer purchases Azure Active Directory P1, Azure Active Directory P2, and Azure AD Free -Describe the service lifecycle in Microsoft 365 describe private, public preview, and General Availability (GA) options describe the correlation between lifecycle options and pricing describe use cases and capabilities for the Microsoft 365 Roadmap portal - Describe support offerings for Microsoft 365 services describe how to create a support request for Microsoft 365 services describe service level agreements (SLAs) concepts, use cases for SLAs, SLA tiers, roles, and responsibilities determine service health status by using the Microsoft 365 dashboard or the tenant dashboard describe how organizations can communicate with Microsoft by using UserVoice	20-25%
Explain Security, Compliance, Privacy, and Trust in Microsoft 365	- Explain zero-trust security principles for Microsoft 365 identify key components that need to be protected within an organization’s cloud and on-premises infrastructure describe key security pillars of protection, including identity, documents, network, anddevices - Explain unified endpoint management concepts explain device and application management describe bring you own device (BYOD), and application and device management explain the value of the Microsoft Endpoint Manager (MEM) including Microsoft Intune and System Center - Explain identity and access management concepts describe concepts of cloud identity, on-premises identity, and hybrid identity describe the purpose and value of implementing multi-factor authentication (MFA) describe the purpose and value of conditional access - Explain Threat Protection in Microsoft 365 identify how Microsoft 365 services address the most common current threats describe the concepts of Cloud App Security - Describe the Service Trust portal, Microsoft 365 security center, and Compliance Manager identify differences between the Service Trust portal, Security center, and Compliance Manager explain the trust relationship between Microsoft and service locations describe data protection options including data segregation describe how compliance scores are generated and how they can be used describe scenarios where knowing the compliance score benefits an organization describe the value and capabilities of theService Trust portal explain insider risk management capabilities in the compliance score identify eDiscovery use cases and scenarios explain why privacy matters to Microsoft demonstrate the Security Center and Secure Score benefits and capabilities - Describe information protection and governance solutions explain information protection and governance identify the types of sensitivity labels and when to use each type	30-35%
Describe cloud concepts	-Describe the different types of cloud services available describe Microsoft’s IaaS, and PaaS offerings describe where Microsoft Azure and Dynamics 365 fit in to the Microsoft ecosystem cloud-based productivity solutions - Describe the benefits of and considerations for using a cloud service instead of on-premises services describe public, private, and hybrid scenarios identify scenarios when usage of cloud-based services is more beneficial than on-premises services compare costs of cloud-based services with on-premises services identify factors that drive organizations to move to the cloud	10-15%

Reference: https://www.microsoft.com/en-us/learning/exam-ms-900.aspx

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Microsoft MS-900 : Microsoft 365 Fundamentals

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Microsoft MS-900: Preparation Options

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