Avaya 7004.1 : Avaya Communication Server 1000 for Avaya Aura® Maintenance Exam

7004.1 real exams

Exam Code: 7004.1

Exam Name: Avaya Communication Server 1000 for Avaya Aura® Maintenance Exam

Updated: Jul 22, 2026

Q & A: 66 Questions and Answers

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Avaya 7004.1 Exam Syllabus Topics:

SectionObjectives
Topic 1: Maintenance and Troubleshooting- System maintenance procedures
  • 1. Alarm handling and fault resolution
    • 2. Performance monitoring
      Topic 2: Networking and Integration- Integration with Avaya Aura® ecosystem
      • 1. SIP and IP telephony connectivity
        • 2. Network troubleshooting basics
          Topic 3: Telephony Features and Services- Call routing and feature administration
          • 1. Voice services configuration
            • 2. User and extension management
              Topic 4: CS 1000 System Architecture- Core system components and architecture overview
              • 1. Call processing fundamentals
                • 2. Hardware and software components
                  Topic 5: Installation and Configuration- System setup and initialization
                  • 1. Basic system configuration parameters
                    • 2. Software installation and upgrades

                      Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:

                      1. Due to Directory Number conflicts in the Communication Server 1000 network, the
                      customer wants to route calls by Home Location Codes (HLOC) and Location Codes (LOCs).
                      Consider the following Home Location Codes.
                      HLOC for system A = 329
                      HLOC for system B = 429
                      What LOC should be provisioned for system A?

                      A) LOC for System A = 429
                      B) LOC for System A = 329
                      C) LOC for System A = 49
                      D) LOC for System A = 3


                      2. A company recently deployed IP telephones in its Call Center. During peak traffic conditions, callers receive an overflow tone and calls are blocked.
                      Zone Number = 1 Zone Intent = MO Intrazone Traffic = Best Quality Interrone Traffic = Best Bandwidth Resource Type = Shared
                      Which programming change is recommended to provide dedicated Digital Signal Processor
                      (DSP) resources to Contact Center IP telephones?

                      A) Change Interzone Traffic to Best Bandwidth
                      B) Change Interzone to Best Quality
                      C) Change Zone Intent VTRK
                      D) Change Resource Type to Private


                      3. A company plans to use Virtual Trunk Interzone traffic. You are programming a bandwidth management zone on a Server 1000 RIs. 7 x Call Server. Which is the recommended bandwidth management strategy, assuming that bandwidth conservation is required?

                      A) Bandwidth Conserve (BC)\
                      B) Best Bandwidth (BB)
                      C) Best Effort (BE)
                      D) Best Quality (BQ)


                      4. Click the Exhibit button.

                      Given the customer's programmed database shown in the exhibit and where AC1 = 9, which RLI will call complete when a station user dials 9-814-666-3434?

                      A) RLI 9
                      B) RLI 3
                      C) RLI 4
                      D) RLI 2
                      E) Call will not complete as dialed


                      5. For a situation where you use the CDP feature at a switch equipped with the MARS software package, which statement are correct? (Choose two)

                      A) You can integrate CDP numbers with the NARS Uniform Dialing Plan (UDP).
                      B) You cannot share Route Lists, Digit Manipulation tables and Time-of-Day schedule with NARS.
                      C) Use steering codes tor CDP calls that are the same as the assigned NARS Access Cades.
                      D) Use steering codes tor CDP calls that are distinct from those assigned NARS Access Cades.


                      Solutions:

                      Question # 1
                      Answer: A
                      Question # 2
                      Answer: D
                      Question # 3
                      Answer: D
                      Question # 4
                      Answer: E
                      Question # 5
                      Answer: A,D

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