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NEW QUESTION # 19
A reservation process allows customers to reserve a flight, hotel room, and rental car as partof a travel itinerary. Which configuration displays a check box to allow users to select travel insurance only if the itinerary includes a flight?
- A. An action set applied to the check box
- B. A validate rule applied to the flow action
- C. A declare expression configured for forward chaining
- D. A visible when condition applied to the check box
Answer: D
NEW QUESTION # 20
During testing you notice that the Send case status email step does not send an email Which work Item do you create in Agile Workbench to address this issue?
- A. User story
- B. Scenario test
- C. Bug
- D. Feedback
Answer: C
Explanation:
A bug is a work item that describes an error or defect in the application that prevents it from functioning as expected. A bug should be created in Agile Workbench to address the issue of the Send case status email step not sending an email. Reference: https://community.pega.com/knowledgebase/articles/pega-platform-capabilities/86/creating-bugs-agile-workbench
NEW QUESTION # 21
An international online car parts business wants customers to find parts for any vehicle easily. You are asked to implement the following requirement Customers must select a make, model, and year to initiate a vehicle-specific search.
How do you configure the data storage in the application to implement the requirement?
Available Choices (select all choices that are correct)
- A. Configure a data page to store the make, model, and year vehicle data.
- B. Configure a connection to an external system of record that contains the make model, and year vehicle data
- C. Configure a local data storage of the make model and year vehicle data
- D. Configure a static list of the make model and year vehicle data
Answer: A,B
Explanation:
To implement this requirement, you can configure a data page to store the make, model, and year vehicle data and configure a connection to an external system of record that contains the make, model, and year vehicle data. A data page is a rule that defines how and when to load data into memory for use by an application. You can configure a data page to source its data from an external system by using connectors or integrations. This way, you can access up-to-date vehicle data from an external database or web service without storing it locally in your application. Reference: https://community.pega.com/knowledgebase/articles/data-management-and-integration/86/data-pages https://community.pega.com/knowledgebase/articles/data-management-and-integration/86/sourcing-data-page-data-external-systems
NEW QUESTION # 22
An internal application currently grants employees access to one of four personas Admin. Author. User, and Manager A new system administrator who joins the company requires all the access of the Admin persona but only some of the reporting features are available to the Author persona How do you satisfy this security requirement?
Available Choices (select all choices that are correct)
- A. Add the analyst to the Author persona.
- B. Create a new SysAdmin persona with the required access.
- C. Add the system administrator to both the Author persona and Admin persona.
- D. Update the Admin persona to include the required access.
Answer: B
Explanation:
To satisfy this security requirement, you can create a new SysAdmin persona with the required access. A persona is a rule that defines the access rights and privileges for a group of users who perform similar tasks in an application. You can create a new persona by copying an existing one and modifying it to suit your needs. In this case, you can copy the Admin persona and add some of the reporting features from the Author persona to create the SysAdmin persona. Reference: https://community.pega.com/knowledgebase/articles/security/86/personas
NEW QUESTION # 23
A new case type for voiceover requests includes two tasks Edit Script and Record Script Your team has been asked to route Edit Script tasks to editors and Record Script tasks to actors. Which approach fulfills this requirement?
Available Choices (select all choices that are correct
- A. Create one work group for both personas and route to the work group
- B. Create one new work queue and spirt the tasks by type
- C. Create two new work groups in Dev Studio that reference one work queue
- D. Create two new work queues one for editors and one for actors
Answer: D
Explanation:
To fulfill this requirement, you can create two new work queues one for editors and one for actors. Work queues are used to route tasks to groups of users who share similar skills or responsibilities. You can then route Edit Script tasks to the editors work queue and Record Script tasks to the actors work queue. Reference: https://community.pega.com/knowledgebase/articles/case-management/88/routing-work-queues
NEW QUESTION # 24
A travel authorization requires approvals from the requestors manager, division VP. and possibly an accountant based on the total amount. Which configuration satisfies this use case?
Available Choices (select all choices that are correct)
- A. Cascading approval using an authority matrix
- B. Cascading approval using the reporting manager
- C. Cascading approval using when rules to identify the assigned user
- D. Cascading approval using the workgroup manager
Answer: B
Explanation:
To configure a solution that requires approvals from the requestor's manager, division VP, and possibly an accountant based on the total amount, you can use cascading approval using the reporting manager. This model uses a reporting structure to determine who approves a case based on their position in an organizational chart. You can also use a condition to include an accountant in the approval chain if the total amount exceeds a certain threshold. Reference: https://academy.pega.com/topic/cascading-approval/v1
NEW QUESTION # 25
You configure a service level to adjust assignment urgency to 100 when the goal interval lapses How does the assignment urgency impact the deadline and passed deadline intervals?
Available Choices (select all choices that are correct
- A. Urgency value continues to increment as configured.
- B. Urgency value remains at 100 but other service level processing continues
- C. Service level processing is halted until the assignment is completed
- D. The user is notified that the maximum urgency has been reached
Answer: A
Explanation:
When the goal interval lapses and the assignment urgency is adjusted to 100, the urgency value continues to increment as configured for the deadline and passed deadline intervals. The urgency value determines how quickly an assignment needs attention and affects how assignments are prioritized in worklists and work queues. Reference: https://community.pega.com/knowledgebase/articles/case-management/86/configuring-service-levels
NEW QUESTION # 26
You want your application to have consistent styling across portals. You want the backgroundcolor of all buttons in your application to be blue. You want the background color of the buttons to be easily updated in case corporate branding changes. Which attribute do you modify to set the background color?
- A. The buttons format
- B. The background mixin
- C. The application skin
- D. The controls format
Answer: A
NEW QUESTION # 27
You are configuring an accident claim case with two child cases for an automobile insurance company, as shown in the following figure:
The business requirement changes to allow the parent case to continue independently of the child case processes How do you configure the Wait step for this requirement?
Available Choices (select all choices that are correct
- A. Configure the step so that users can continue with the parent case process regardless of child case status
- B. Configure the step to continue the parent case when the child cases reach auditor approval
- C. Configure the step to continue the parent case when the child cases reach the payment pending review status
- D. Configure the step so that only one child case must be resolved before the parent case can continue
Answer: B,C
Explanation:
To achieve the requested behavior, you can use a checkbox and a decision shape to branch the case flow based on whether the customer wants catering or not. You can also use a visibility condition to show or hide the menu preferences and appointment date fields depending on the checkbox value. Reference: https://community.pega.com/knowledgebase/articles/case-management/88/branching-case-flow-based-decision
NEW QUESTION # 28
In which situation do you configure branched rulesets?
- A. You need to delegate rules to process owners from the business
- B. One team creates a new patch for an application while another team creates a new major version of the application
- C. A team needs to work on the next version of an application while preparing to migrate the current version.
- D. Multiple teams need to work on the same application version
Answer: D
NEW QUESTION # 29
Drag each report from the left to the corresponding report type on the right.
Answer:
Explanation:
NEW QUESTION # 30
Select each description on the left and drag it to the correct property mode on the right.
Answer:
Explanation:
NEW QUESTION # 31
You are configuring duplicate case search logic in a case type. How do you ensure that resolved cases are not evaluated as potential duplicates?
- A. Add a weighted condition where the work status of potential duplicates does not contain "Resolved"
- B. Add a weighted condition that evaluates the work status of current and existing cases where work status equals "Resolved" and has a weight of "0"
- C. Add a must match condition where the work status of potential duplicates does not contain "Resolved".
- D. Add a must match condition where the work status of the current case does not contain "Resolved"
Answer: A
NEW QUESTION # 32
A reservation process allows customers to reserve a flight, hotel room, and rental car as part of a travel itinerary Which configuration displays a Select flight insurance check box only when the itinerary includes a flight?
Available Choices (select all choices that are correct)
- A. A required condition (When rule) that is applied to the Select flight insurance check box.
- B. A disable condition (When rule) that is applied to the Select flight insurance check box.
- C. A disable condition (When rule) that is applied to the section with the flight insurance information.
- D. A visibility condition (When rule) that is applied to the Select flight insurance check box.
Answer: D
Explanation:
To display the Select flight insurance check box only when the itinerary includes a flight, you can apply a visibility condition (When rule) to the check box. A visibility condition is a rule that determines whether a UI element is visible or hidden based on a logical expression or a reference to another rule. A When rule is a rule that defines a true-false test based on property values, constants, or other factors. Reference: https://community.pega.com/knowledgebase/articles/user-experience/86/configuring-visibility-conditions
NEW QUESTION # 33
A disputed transaction case records account information using a page property Account information is recorded at the time the case is created and does not update when the case is further processed Account information is stored in an external system and accessed by a data page.
How do you configure the account information page?
Available Choices (select all choices that are correct
- A. Select Copy from a data page on the page property
- B. Select Refer to a data page on the page property
- C. Configure the page property to refer to a keyed data page
- D. Define a reference property that refers to the data page
Answer: A
Explanation:
To configure the account information page, you can select Copy from a data page on the page property. This option copies the data from the data page to the clipboard page when the case is created and does not update it when the case is further processed. A data page is a rule that defines how and when to load data into memory for use by an application. Reference: https://community.pega.com/knowledgebase/articles/data-management-and-integration/86/data-pages
NEW QUESTION # 34
Drag the term that is used in App Studio from the left to the rule that you use in Dev Studio on the right.
Answer:
Explanation:
NEW QUESTION # 35
You are developing a case type that processes scholarship applications. Scholarship applications advance based on the standardized test scores of the applicants. A decision shape directs the process flow. You want to test whether the process flows correctly, but you have not fully configured the user interface so that applicants can enter their standardized test scores.
How do you test that the process flows correctly based on the decision?
- A. Use the Clipboard tool to set a value for the standardized test score field.
- B. Use the Run Rule window to create a unit test to evaluate the flow rule.
- C. Use Live Ul to see how the case processes and if an error occurs.
- D. Use a declare expression to set a value for the standardized test score field.
Answer: B
NEW QUESTION # 36
You are configuring routing for a customer warranty service request. All warranty servicerequests are routed to the warranty resolution group except for warranty service requests for betanrelease product that requires review by the vice president of service. How do you configure assignment routing to review warranty service requests?
- A. Route the assignment to the vice president of service who routes assignments to the warranty resolution group as needed.
- B. Route the assignment to the vice president of service when the request is for the beta release. Otherwise, route the assignment to the warranty resolution group.
- C. Route the assignment to the skilled group for the beta release when the request is for the beta release. Otherwise, route the assignment to the warranty resolution group.
- D. Route the assignment to the warranty resolution group who sends an email notification to the vice president of service for the beta-release product.
Answer: B
NEW QUESTION # 37
In an application for configuring hardware equipment for new employees, the manager chooses a laptop model from a drop-down list. The list of available laptop models is maintained in an external system and may change over time. Which of the following do you use as the data source for this drop-down list ?
- A. A local list
- B. A data table
- C. A data transform
- D. A data page
Answer: D
NEW QUESTION # 38
Users create Insurance Coverage Request Cases to authorize insurance payments. Users enter information that includes the name of the patient, the date of the procedure and the type of the procedure. After entering the information, user submits the request for a review of the patient's insurance policy. Because multiple users enter requests, duplicate request can occur. A request is considered a duplicate if the patient name, procedure type, procedure date match an existing request. You have been given two requirements:
- Ensure that users can identify duplicate requests.
- If a case is duplicate, it is not written to the database. Otherwise, write the case to the database.
Which two options configure application so that users can identify duplicate requests? (Choose two)
- A. Configure a validate rule to validate matching cases.
- B. Configure a duplicate search decision table and add it to a Decision shape
- C. Add a duplicate search step to the case life cycle design.
- D. Configure weighted conditions.
Answer: A,B
NEW QUESTION # 39
You are configuring an external data source using the Integration Designer. You have the REST, Dev, Stage, and Prod endpoint URLs, and a name for the data source. What other information do you need to configure the external data source?
- A. A backup endpoint URL if the configured URL refuses to connect
- B. A plan for mapping the data and REST response fields
- C. The name of the database where the source data is stored
- D. The data views using the external data source
Answer: B
NEW QUESTION # 40
Which two statements are true about insights? (Choose two.)
Available Choices (select all choices that are correct)
- A. You can transform sharable visualizations into data queries.
- B. You can edit application data directly in an insight.
- C. You can transform data queries into sharable visualizations.
- D. You can search for and select the fields that you want to include in an insight.
Answer: C,D
Explanation:
These two statements are true about insights. Insights are rules that Pega Platform uses to transform data queries into tables or visualizations that you can then share between users and embed in landing pages of your applications. Insights can include multiple data items that you can filter, sort, and group according to your business requirements. You can search for and select the fields that you want to include in an insight from the data objects that are available in your application. Reference: https://docs-previous.pega.com/reporting/87/visualizing-data-insights
NEW QUESTION # 41
Select each Process Step Description on the left and drag it to the appropriate Process Step on the right.
Answer:
Explanation:
NEW QUESTION # 42
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