Exam Code: ITIL-4-Foundation-JPN
Exam Name: ITIL 4 Foundation Exam (ITIL-4-Foundation日本語版)
Updated: Oct 29, 2026
Q & A: 121 Questions and Answers
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| Section | Weight | Objectives |
|---|---|---|
| Understand the key ITIL practices | 30-35% | - Service level management practices - Continual improvement practices - Relationship management practices - Service configuration management practices - Service desk practice - Incident management and request fulfillment practices - Supplier management practices |
| Understand the purpose and effects of the service value system | 15-20% | - Opportunity and demand - The ITIL practices in the service value chain - The service value chain - Overview of the service value system |
| Understand how the ITIL framework guides the organization | 15-20% | - The ITIL principles in detail - Nature and use of the ITIL guiding principles - Other frameworks and methods |
| Understand the key concepts of service management | 15-20% | - Key concepts of the service relationship - Organize and deliver value with services - Key concepts of creating value with services |
| Understand the four dimensions of service management | 15-20% | - Organizations and people - Information and technology - Overview of the four dimensions - Partners and suppliers - Value streams and processes |
ITIL 4 Foundation Exam (ITIL-4-Foundation日本語版) is an official exam run by Axelos (PeopleCert) under exam code ITIL-4-Foundation日本語. Passing it awards the ITIL 4 certification, which sits at the Foundation tier. It also counts toward related credentials such as ITIL 4 Specialist, ITIL 4 Strategist, ITIL 4 Managing Professional, ITIL 4 Digital Leadership. Certified professionals remain in shorter supply than the market wants, which is precisely why this exam keeps showing up in conversations about better roles and better pay.
The ITIL 4 Foundation Exam (ITIL-4-Foundation日本語版) exam gives you 60 minutes to work through 40 questions. That is a tight ratio, and it punishes candidates who get emotionally attached to any single item. The fix is mechanical: answer what you know, flag what you do not, and keep moving. A few full-length timed runs in the PassTorrent test engine, with its randomized question order, will calibrate your pace far better than untimed reading ever could.
The official fee for ITIL 4 Foundation Exam (ITIL-4-Foundation日本語版) is ~$280 USD, and 65% (26/40) is what passing takes. The uncomfortable part: retakes cost the full ~$280 USD again, which makes preparation the cheapest line item in this whole project. Before booking, put yourself through repeated scored sessions with the PassTorrent practice tests and compare results over time; a stable margin above the passing line, not a single lucky run, is when you are ready.
No formal prerequisites required. Basic IT service management knowledge is recommended but not mandatory.
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ITIL 4 Foundation Exam (ITIL-4-Foundation日本語版) breaks down into 5 official domains, led by Understand the four dimensions of service management (15-20%), Understand the key concepts of service management (15-20%), and Understand the purpose and effects of the service value system (15-20%). You will find the full topic-by-topic outline above on this page; use the weightings to budget your study hours where they pay back the most.
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