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HP Selling HP Business Service Management Solutions Sample Questions:

1. With which persona should a salesperson discuss HP Operations Analytics relating to the "no capability to perform lightning fast searches across vast amounts of data" pain point?

A) director of service management
B) director of distributed systems
C) director of mobile applications
D) manager of applications support

2. Due to which Operations Analytics feature does HP have a distinct market advantage compared to primary competitor products?

A) robust API
B) reporting
C) model driven solution
D) SaaS offering

3. Which additional personas are key influencers on a potential infrastructure management solution sale with the director of operations? (Select three.)

A) security analyst
B) Windows administration manager
C) QA test director
D) database administrator
E) HVP of applications
F) LOB manager for application support

4. Which components should a salesperson include when comprising a solid value proposition for a customer to invest in HP BSM?

A) Connecting an IT management process with a business objective and a measureable benefit.
B) Illustrating similar customer success cases and determining which best matches the customer's priority need.
C) Evaluating the customer's budget for a BSM solution and providing a measureable benefit.
D) Connecting an IT pain point with a BSM solution tool and scheduling a demonstration.

5. With which persona should a salesperson discuss performance and availability of cloud, virtual and hybrid environments?

A) director of performance testing
B) director of service management
C) director of applications monitoring
D) director of mobile applications

Solutions: