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HP HP2-H65 Exam Syllabus Topics:

HP Selling HP Personal Systems Services 2018 Sample Questions:

1. Which two business initiatives indicate that a potential customer is ready for a conversation about Deploy?
(Select two.)

A) They need IT resources focused on innovation.
B) They need to shift the IT focus/time from deployment tasks to core business activities.
C) They need to standardize IT implementations (global/multi-national, multi-location).
D) They need to get reports about their IT performance environment.
E) They need to increase security for sensitive data.

2. Which two discovery questions would help you decide if a potential customer is ready for a conversation about the Configure services? (Select two.)

A) How do your employees currently migrate their data?
B) Do you have employees who travel frequently?
C) How do you manage the complexity of dealing with your devices, network, and software Issues?
D) How do you make changes to BIOS settings for the new PCs that arrive at your site?
E) What if you could reassign your IT staff to core business functions instead of spending time managing device rollouts?

3. Which types of HP Services contracts are available to your customers? (Select two.)

A) Standard
B) Custom
C) Adjustable
D) Durational
E) Transactional

4. What are the six stages of the HP Services lifecycle?

A) Design and Plan, Integrate, Set-up, Manage, Maintain, Repair and Refresh
B) Plan and Optimize, Configure, Install, Maximize, Maintain, Repair and Decommission
C) Discover and Design, Configure, Deploy, Optimize, Maintain, Dispose and Refresh
D) Discover and Configure, Deploy, Secure, Maintain, Replace and Decommission

Solutions: