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HP HP2-I14 Exam Syllabus Topics:

HP Selling HP Supplies 2020 Sample Questions:

1. A medical records firm stores patient Information In file drawers for many years to comply with government regulations. They need to know that the documents will still be legible when retrieved in the future. What should you tell this customer to instill confidence in the longevity of documents printed with Original HP ink?
(Select two.)

A) Each new Original HP ink cartridge takes up to five years of development and is the result of more than
1,000 prototypes.
B) Permanence of documents printed with Original HP ink on HP archival paper has been tested over centuries to ensure legibility. These documents have been shown to be readable after having been stored in low-light conditions for up to 500 years.
C) Documents printed with Original HP ink on HP Advanced or Premium Plus photo papers have been proven to meet guidelines for archival preservation, which means that their permanence is guaranteed for 50* years.
D) Formulas for Original HP ink and the designs of Original HP ink cartridges are the results of years of research and testing using certified sustainable methods. Every prototype was developed with the planet in mind.
E) Original HP ink is formulated with centuries of combined experience from scientists and engineers.

2. What should you focus on when proposing the best HP printing supplies solution for your customers?

A) cost, downtime, and total cost of ownership
B) quality, sustainability, indoor air quality, and security
C) technology, science, and industry leadership
D) speed, color brilliance, and duplexing capabilities

3. How does the HP Planet Partners program protect the world's environment?

A) HP works with governments worldwide to use local distribution networks, reducing the carbon footprint Involved with product distribution.
B) No HP cartridge returned through the HP Planet Partners program will go to a landfill.
C) HP has agreements In more than 190 countries to minimize the amount of potable water used to manufacture ink cartridges.
D) Countries with contracts with the HP Planet Partners program have agreed to keep all printer inks out of local water sources.

4. How do Original HP cartridges compare to non-HP cartridges in terms of customer-ready print quality?

A) Original HP cartridges produce prints that are 33% more smear-proof.
B) Non-HP cartridges continue to work even though the ink has run out, which can damage the printheads.
C) Original HP cartridges yield more than twice the number of customer-ready prints.
D) Mechanism breakdowns caused by non-HP cartridges result in prints that fade more quickly.

Solutions: